export const USAGE_APPROACHING_THRESHOLD = 0.8 export const CANCELLATION_REASONS = [ { value: 'I was just exploring, or it was a hobby/student project.', }, { value: 'I was not satisfied with the customer support I received.', label: 'Could you tell us more about your experience with our support team?', }, { value: 'Briven is missing a specific feature I need.', label: 'What specific feature(s) are we missing?', }, { value: 'I found it difficult to use or build with.', label: 'What specific parts of Briven did you find difficult or frustrating?', }, { value: 'Performance or reliability insufficient.', label: 'Could you tell us more about the specific issues you encountered (e.g., UI bugs, API latency, downtime)?', }, { value: 'My project was cancelled or put on hold.', }, { value: 'Too expensive', label: 'We appreciate your perspective on our pricing, what aspects of the cost felt too high?', }, { value: 'The pricing is unpredictable and hard to budget for.', label: 'Which aspects of our pricing model made it difficult for you to predict your monthly costs?', }, { value: 'My company went out of business or was acquired.', }, { value: 'I lost trust in the company or its future direction.', label: 'Building and maintaining your trust is our highest priority, could you please share the specific event or reason that led to this loss of trust?', }, ]