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- export const USAGE_APPROACHING_THRESHOLD = 0.8
- export const CANCELLATION_REASONS = [
- {
- value: 'I was just exploring, or it was a hobby/student project.',
- },
- {
- value: 'I was not satisfied with the customer support I received.',
- label: 'Could you tell us more about your experience with our support team?',
- },
- {
- value: 'Briven is missing a specific feature I need.',
- label: 'What specific feature(s) are we missing?',
- },
- {
- value: 'I found it difficult to use or build with.',
- label: 'What specific parts of Briven did you find difficult or frustrating?',
- },
- {
- value: 'Performance or reliability insufficient.',
- label:
- 'Could you tell us more about the specific issues you encountered (e.g., UI bugs, API latency, downtime)?',
- },
- {
- value: 'My project was cancelled or put on hold.',
- },
- {
- value: 'Too expensive',
- label: 'We appreciate your perspective on our pricing, what aspects of the cost felt too high?',
- },
- {
- value: 'The pricing is unpredictable and hard to budget for.',
- label:
- 'Which aspects of our pricing model made it difficult for you to predict your monthly costs?',
- },
- {
- value: 'My company went out of business or was acquired.',
- },
- {
- value: 'I lost trust in the company or its future direction.',
- label:
- 'Building and maintaining your trust is our highest priority, could you please share the specific event or reason that led to this loss of trust?',
- },
- ]
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